As a leading storage tank supplier, Fuel Tank Shop receives enquiries about safe, secure and environmentally responsible fuel storage. To find answers to some of the most Frequently Asked Questions... just click the relevant category to your need. If however, you have a question we haven't answered then please do not hesitate to contact us for further assistance


IMPORTANT INFORMATION: Every effort is made to keep this area of the site up to date. However, Fuel Tank Shop cannot be held liable for errors or omissions. Compliance with statutory requirements is the responsibility of the person(s) who install, use and maintain products supplied by Fuel Tank Shop. If you have concerns over compliance, you must seek professional advice, contact your local Building Control Officer, your local environmental authority or OFTEC. Fuel Tank Shop strongly advises that all oil storage installations should be installed and maintained only by an OFTEC Registered Technician. Fuel Tank Shop will not be responsible for installations which do not comply with prevailing statutory requirements.



Where’s my order?

  1. Please check the estimated lead time on the items you have purchased. You can usually find this on the website product page or on your order confirmation. If your order is still within this time frame it should be delivered soon, however for peace of mind, we can check delivery dates for you, just give us a call.
  2. Contact us

If your estimated delivery date has passed, please get in touch with our sales team and we will be happy to assist with your enquiry.

Can I collect?

Majority of items collection is available, however, not all products are available in one location. Please contact us to find out where you can collect before placing your order.

Delivery terms?

At Fuel Tank Shop we take customer service very seriously and pride ourselves on our amazing feedback and delivery record.  The delivery of a tank can be the confusing bit as each manufacturer offer a slightly different service and lead time.  Our Fuel Tank Shop sales team will discuss the various options with you to make this as stress free as possible, but as a guideline here are the general delivery lead times and delivery options available to you as a valued Fuel Tank Shop customer.

Tank Guideline Lead Times:

Standard tank deliveries are "kerbside".  Positioning of your tank will be the responsibility of the customer/installer.

Some deliveries will be made via an Articulated Lorry (Artic).  If your delivery address, access to your delivery address and/or the surrounding roads cannot accept an Articulated Lorry please ensure we are aware of this so that an alternative delivery, if possible, can be sourced.  Off-loading of the tanks may also be required by the customer.  

Please advise us if you are unable to off-load so alternative arrangements, if possible, can be made.


Tank Delivery Options:

TAIL LIFT Delivery: Available at NO EXTRA cost for most tanks up to 2500 litres.

HIAB Delivery: Available at EXTRA cost for steel tanks, Deso and Titan tanks. 

We will make every effort to deliver on the expected delivery date and will communicate with you the information that is given to us by the manufacturer and their haulage company.  We cannot accept any charges or compensation claims arising from late or failed deliveries.  We do not recommend booking engineers or fuel deliveries pending your delivery.

Accessory Guideline Lead Times:

Most accessories will be delivered within 1-3 working days. If you require them quicker, we can on occasions offer a next day service (please contact us to discuss). If the item(s) are out of stock we will advise you of the expected lead time and you will of course have the opportunity to cancel with a full refund.

Nationwide Delivery: We can arrange for all accessory items to be delivered Nationwide, however Scottish Islands, Channel Islands and IOM may incur further postage costs, please enquire for details. We can only deliver tanks to the mainland (not Scottish Islands, Channel Islands and IOM).  We will happily deliver a tank to to a forwarding agent for you.

What are my delivery options?

We offer either a courier delivery or collection (if you would like to collect, please contact us first to make sure the product you are wishing to collect is available). Please Note - Collection is unfortunately not available from our Minehead Offices.

For the majority of our tanks they come with a Free Tail lift delivery (where the tank is lowered off the delivery vehicle), however if a HIAB delivery is required or there is an issue with access, please give us a ring to find out options available and any costs if applicable.

Can i receive a delivery on a weekend?

Sorry, we only deliver on weekdays.

Can I change my delivery address?

This may be possible depending on how far your order has been processed. Please contact us as soon as you can so we can try and avoid any costs already incurred being passed onto you.

Do I need to be in when my order arrives?

It’s always best if you can be at the delivery address for delivery. Not only to check the goods before signing for them but also to avoid any re-delivery charges that may apply.

I have missed my delivery, what do I do now?

For smaller orders delivered by Royal Mail or other courier services, the delivery driver will leave a card at the address with details on how to proceed with collecting from their nearest depot or arranging the re-delivery.

For larger items which are delivered by a pallet service, this may incur an additional delivery charge to re-arrange the service. Please contact our sales team if you need more information on re-arranging a delivery.

Do you offer a next day delivery service and what is the cut off, if this is possible?

Some products are available on a next day service, cut off times vary. Please contact us for more details.

What is meant by 'Estimated lead time' and are they accurate?

Each product has their own specific lead time, which is the time it takes from placing your order until it is delivered to your chosen address. This includes manufacturing and processing times. The lead times can be found on the product page.

We try to update the lead times weekly, however if the lead times changes and you have placed an order, we will contact you as soon as we can.

If you require a product sooner than the lead time advertised, please give the sales team a ring to see if we can accommodate this for you.


Can I finance a tank ?

Yes. We can arrange any diesel dispensing tank to be purchased through finance with our partner Kennet Leasing. Minimum purchase value £1000 and currently B2B only. 
Please contact us for further details and we can arrange for one of the Kennet Leasing finance team to contact you to go through the application process

Oil Tanks


Do I need a bunded tank, and how do I know?

All non-domestic oil storage tanks over 200 litres need to be bunded.

For domestic premises you need to carry out an oil storage risk assessment (this can be obtained from OFTEC - form TI/133D). In brief a Bund is required in domestic situations if...

    • You are storing over 2500 litres.
    • Your tank is near an open drain or loose fitting manhole.
    • Your tank is within 10m of controlled water such as a river, stream etc.
    • Your tank is located where any spillage could travel over hard ground to reach controlled water.
    • Your tank is located within 50m of a borehole, spring or well.
    • Your tank vent is not visible from the fill point. (Such as an extended fill point)
    • Your oil use is for a building other than a single family dwelling.
    • Any other unique hazards to your site.
    • Please refer to The OFTEC home guide to domestic oil storage

What is a Single Skin Tank?

A Single Skin Oil Tank consists of a single container in which fuel is stored. Unlike Bunded Oil Tanks and Bunded Fuel Tanks, Single Skin Oil Tanks incorporate no secondary containment whatsoever and in the event of a spill, a pollution incident will occur.

Single Skin Oil Tanks are not suitable for the storage of fuel at commercial, industrial or institutional premises; or at domestic installations with an installed capacity of over 2,500 litres - unless installed within a suitably bunded area. For all other installations, an Oil Tank Risk Assessment must be undertaken by a competent person prior to installation and in accordance with the requirements of OFTEC Technical Instruction Book 3.

In anticipation of future possible regulations, serious consideration should be given to fitting a Bunded Tank, even where a single skin tank may currently suffice.

What is a Bunded Tank?

A Bunded Oil Tank is simply a tank within a tank. The fuel is stored in the inner tank and the outer tank acts as a failsafe so that in the event of a spillage, excess fuel will collect in the bund. They are a requirement at commercial, industrial and institutional premises.  In some circumstances in domestic situations it is still possible to use a single skin tank (see below).


How close to a boundary can I place an oil storage tank?

If the oil tank has a nominal capacity of less than 3,500 litres, it should not be placed any closer than 760mm to a boundary. This assumes that there are no flue outlets or buildings between the tank and the boundary. Where these distances cannot be achieved, the protection measures noted in OFTEC Technical Instruction Book 3 and British Standard BS5410 must be provided by means of a 30-minute fire resistant wall which extends a minimum of 300mm above and beyond the ends of the oil tank. For oil tanks with a nominal capacity of 3,500 litres or greater please contact your local Building Control Officer or OFTEC.

How close to a flue outlet can I place an oil tank?

Oil tanks with a nominal capacity of less than 3,500 litres should not be placed within 1.8 metres of a flue outlet. Where these distances cannot be achieved, the protection measures noted in OFTEC Technical Instruction Book 3 and British Standard BS5410 must be provided by means of a 30-minute fire resistant wall which extends a minimum of 300mm above and beyond the ends of the tank. For oil tanks with a nominal capacity of 3,500 litres or greater please contact your local Building Control Officer or OFTEC.

How close to a building can I place an oil tank?

Oil tanks with a nominal capacity not exceeding 3,500 litres should not be fitted any closer than 1.8 metres to a non fire-rated (30-minute minimum fire resistance) wall or eaves. Where these clearances cannot be achieved, the measures noted in British Standard BS5410 and OFTEC Technical Instruction Book 3 must be provided i.e. the provision of a 30 minutes (minimum) fire resistant wall which extends at least 300mm above and beyond the ends of the oil tank. It will be necessary to protect exposed eaves forming part of a roof within 1.8 metres of the top of an oil tank to provide a minimum of 30 minutes fire resistance. Cladding can be applied to the eaves in order to prevent fire from spreading to the roof. For oil tanks with a capacity of 3,500 litres or greater, please contact your local Building Control Officer or OFTEC.

Can I place an oil tank inside a domestic garage or building?

Internal oil storage tanks should never be installed in a habitable area and if installed internally, should always be contained within an enclosed chamber. Detailed requirements exist for internal oil storage installations. For more information contact your local Building Control Officer or OFTEC.

From what materials are plastic oil tanks manufactured?

All oil tanks supplied by Fuel Tank Shop are manufactured from Medium Density Polyethylene (MDPE) - a material that displays excellent chemical and impact resistance properties, making it ideal for external fuel storage. Fittings vary according to tank type and supplier. However, in general, fill points are made from either coated mild or stainless steel, outlets from coated mild steel, and vent points are manufactured from plastic. All materials used in the manufacture of oil tanks supplied by Fuel Tank Shop are resistant to the potentially damaging long-term effects of fuel.

What are the base requirements for plastic oil tanks?

All oil tanks must be installed on a flat, level and fire resistant base capable of supporting the weight of the tank when fully laden. If concrete slabs are used they should be a minimum of 50mm thick. The base should extend at least 300mm beyond the widest points of the tank and fully support the base of the tank in its entirety. Piers or pillars are not suitable for this purpose and can cause irreparable damage to the tank.

Are plastic oil tanks designed to protect from the damaging effects of sunlight?

Yes. Every tank sold by Tanks.ie is manufactured from a material which incorporated UV inhibitors. These prevent UV rays from permeating the structure of the tank, thus preventing fuel degradation.

Are plastic oil tanks suitable for the storage of fuel for aviation use?


Are plastic oil tanks fitted with sludge-valves / ball-cocks?

No. Openings (other than the tank outlet) are not permitted below the maximum level of fuel in the tank. This reduces the risk of accidental spillage. In the event that contaminants (e.g. water) need to be removed from the tank, they should be removed by an appropriately licensed contractor via the inspection aperture fitted to each tank.

I have discovered the presence of water in my oil. How do I get this removed?

Here at Fuel Tank Shop we offer a range of water soakers which can help remove water from your oil tank, however if these do not suit then, please contact your local fuel distributor who will be able to provide advice on how best to remove it.

Are plastic oil tanks suitable for use with oil fired cookers?


On warm days there is a slight smell of oil from my oil tank. Why?

This is perfectly normal and is simply the fuel venting through the weatherproof vent fitted to the oil tank.

Are plastic Oil Recycling Banks / Waste Oil Tanks suitable for the disposal of petrol or any other highly flammable liquid? 

No. For advice on how to dispose of petrol and any other similarly dangerous liquids, please contact your local authority.

Do you supply dip-sticks?

No - not as separate items. However, dipsticks are supplied as standard on all Harlequin tanks with a capacity between 650 litres and 2700 litres as standard.

Are Single Skin Oil Tanks or standard Bunded Tanks suitable for storing 'Adblue'?


Oil Tank Accessories

Is my oil tank Watchman SENSiT ready?

If your tank has an orange stcker, saying Watchman SENSiT ready. This means you should have the grey tranmitter Watchan Sonic Advacned pre-installed on your tank

What if my tank is not Watchman SENSiT ready, can i still use a SENSiT?

Yes you can. If your tank does not have the orange sticker and a grey Watchman Advanced transmitter, the SENSiT USB receiver will work not on its own. You will need to purchase the full SENSiT smart WiFi tank level monitoring kit, which contacins everything you need.

Can I fit a sight-gauge to a single skin oil tank?

Technically, sight-gauges can still be fitted to a single skin oil tank - subject to prevailing statutory requirements. However, it should be noted that a sight-gauge is a potential leak point and as an environmentally responsible supplier we do not supply them and do not recommend them. Preference should instead be demonstrated to fitting an electronic oil tank contents gauge, which, unlike a sight gauge, is positioned above the maximum level of fuel in the tank, thereby dramatically reducing the likelihood of an environmental pollution incident. An Apollo type electronic oil tank gauging system is fitted as standard to all Harlequin Advance Single-Skin Oil tanks supplied by Tanks.ie - eliminating the requirement to fit a sight-gauge.

Can I fit a sight-gauge to a Bunded Tank?

No. Please note however that all Harlequin Bunded Tanks (except 350BND/ENV), Harlequin Polyrock Bunded Oil Tanks, Harlequin BioBund Bunded tanks, and Harlequin Fuel Stations are pre-supplied with an electronic oil tank contents gauge, which removes the requirement for a sight-gauge to be fitted.

There is a two-pin type socket fitted to my Harlequin oil tank. What is this for?

This permits an LRC enabled delivery driver to plug in his overfill prevention equipment and is not for consumer use.

What are the advantages of a Tiger Loop?

The Tiger Loop is a de-aeration device which removes air from the fuel prior to combustion. The result is a cleaner, more-efficient burn, with reduced emissions and enhanced cold weather performance. Additionally, the Tiger Loop can permit the tank to be positioned lower than the burner and up to 30 metres away. Therefore when connected to a pressure jet burner, it is ideal for Top Outlet Bunded Tank installations and eliminates the need for an undesirable return line. Please note that Tiger Loops are unsuitable for use with installations incorporating a vaporising burner.

What liquids are the Apollo remote electronic gauges used to monitor?

Kerosene (C1/C2), Agricultural Fuel Oil (A2), Diesel (D) and Water.

Is an Apollo gauge compatible with a Watchman / Full Stop Handheld Unit?


How do I prime a Tiger Loop?

The Tiger Loop is self priming.

Does a Tiger Loop require batteries or mains power?


Do You Supply Dipsticks?

No – not as separate items. However, dipsticks are supplied as standard on all Harlequin tanks with a capacity between 650 litres and 2700 litres as standard.

Do You Sell Gravity Feed Kits for the Delivery of Diesel Fuel?

No, as an environmentally responsible supplier we do not supply these kits, due to the high risk of accidental damage / discharge associated with their use. Additionally, at many installations today their continued use is illegal. If you require a tank to store diesel fuel for vehicular use, we would advise you consider a Harlequin Fuel Station, or Fuel Point.

Sewage and Waste

Sewage Treatment Plants

Invert Depth, what is this?

It is the level of the soil pipe entering the septic tank or treatment system.

Gravity or IPS, what is the difference and when would I need them?

If the flow from your system can not release without help, i.e. required to be uplifted you would need a pump to help with this.

Septic Tanks

Septic tanks vs cesspools, which is best?

If you do not have sufficient area required to discharge the run out from a septic tank, you would need a cesspool which requires emptying on a 40 day cycle. Please contact us for help if required.

Due to the new regulations, do I need to upgrade to a Sewage Treatment System?

You would only need to upgrade your septic tank if the run off discharges to a water course.

Standard soak aways are still legal.

My old tank needs some parts replacing do you offer this?

Yes we offer the full range of Klargester replacement parts, please see our wastewater accessories category 

How to Discharge Waste from Septic Tanks

There are 3 options available:

(1) Connect to a main sewer if possible
(2) install a drainage field or
(3) install a sewage treatment plant which treats the wastewater, producing a clear overflow that is environmentally friendly and suitable for discharging.

To see our full range of sewage treatment plants click here

Why should I look after my septic tank system?

If your septic tank system is not in good working order it can be a serious risk to both health and the environment. You also have a legal responsibility to maintain your septic tank system. In looking after your septic tank system, it will have to be emptied less frequently, saving you money. A septic tank system can also be costly to replace if it fails.

What checks should I make on my septic tank system?

If your septic tank system is in good working order you should have the following:

  • Your household drainage should be quick to clear, and toilets should not be backing up
  • There should be no smell from your tank and the cover should be accessible and well fitting
  • The soak away should be dry not swampy, smelly or have prolific grass growth
  • A pale liquid with little or no smell should come from the discharge pipe. It should not be dark, smelly or contain solids
  • Makes sure to keep deep-rooted trees and plants at least 30 m away from your system. Keep the grass nearby short.

If any of the above is showing signs that your septic tank system is not in proper working order, you must get it repaired or replaced by a credited installer.

How often should I empty my septic tank?

Your tank should be emptied once a year so that you do not risk a build up of sludge which can lead to problems with your system. The company you use to empty your septic tank must be registered to do so.

Do I need to register my tank?

Yes you need to register your septic tank with your Local Authority – click here to register https://www.protectourwater.ie/. There is a charge of €50 to register.

Is the landlord responsible for emptying the septic tank?

If you own a property which you rent, or you are a tenant yourself, it can become a little less clear who has the responsibility to empty the septic tank. Maintenance and responsibility can be written into the tenancy agreement. If you are a landlord renting out a property with a septic tank you may need to put measures in place if you want the tenant to take responsibility for the septic tank. You may need an inspection or service after the end of any tenancy period. As a tenant, if it is written into the tenancy agreement that you have responsibility for the septic tank, you might also want to insist upon an inspection to ensure you aren’t inheriting any issues you would then be liable to pay for is one way to do this. Checking the schedule of maintenance and the obligations is another before any serious issues can occur. Following the guidelines of the septic tank is important too.

Do septic tanks need servicing?

You should have your septic tank system regularly maintained in accordance with the manufacturer’s instructions. If these are not available, ask your local maintenance company for advice. This will save costly repairs or replacement of the sewage system in the long term.

Does my septic tank need a permit?

Owners of properties connected to larger on-site systems where the discharge is in excess of 5 cubic metres per day do not need to register (i.e sports clubs, pubs, hotels, guesthouses and other businesses).  Instead such systems may require a licence from the relevant local authority under Section 4 of the Water Pollution Act 1997. 

How far should my septic tank be from the house?

Septic tanks should be at least 7 metres away from any dwelling. They should also be located within 30 metres of an access point so that the tank can be emptied.

What are some things that should not be put into the septic tank system?

  • Don’t flush anything other than bodily waste and toilet paper down the toilet
  • Don’t dispose of grease or oil down any drain – wipe out pans and pour fat into a container to be disposed of in the bin
  • Don’t put paints, solvents or chemicals down the drain
  • Don’t try to unblock pipes with caustic soda or drain cleaners. Try boiling water instead
  • Don’t connect rainwater pipes to your septic tank

What are your options when it comes to the Septic Tank Regulations

If your current system discharges directly into a water course, you will need to upgrade your system. To go through your options give us a call, and we can talk you through the various options.

Fuel Dispensing Tanks

Diesel Tanks

Can I store diesel in a transportable tank ?

A transportable diesel tank should be stored in a secondary containment area if it contains fuel as in most cases these are single skin.

These tanks are primarily designed for transporting fuel to a place of work to be completely discharged of fuel

Can I have a flow meter on my diesel tank if fitted with a hand pump or if gravity fed ?

No. Unfortunately the pressure required to enable the flow meter to read accurately is not at a tolerance that the flow meter can record

Why can't I have an automatic shut off nozzle on my diesel tank if fitted with a hand pump or if gravity fed ?

Unfortunately the automatic nozzle requires a pressure of the fuel being pumped to operate the shut off mechanism.

A hand pump or gravity fed tank would not have the necessary pressure to enable this

What is the new legislation for the change of rules for red diesel ?

The red diesel rebate has been a hot topic amongst many industries over the last year. However, after careful consideration earlier this year, the Chancellor and the government have decided to proceed with abolishing the use of red diesel from the 1st April 2022 in a number of sectors, to help reduce the impact that fossil fuels have on the planet. Specifically, their aim is to reduce commercial use of red diesel, especially in the plant and construction sectors, and to encourage the use of other fuels such as white diesel or alternative greener options. So how some industries will be affected and what do they need to know to prepare for the new legislation?

Restrictions on the use of red diesel come into force on 1st April 2022 for a range of industries including plant, construction, leisure, mining, quarrying, road maintenance and logistics. This means that there are less than 5 months to get ready to make sure that you comply with the new regulations from April. So here are a few things that you need to know:

  • From 1 April 2022, Registered Dealers in Controlled Oils will need to flush their tanks and supply lines when switching a fuel tank from red to white diesel, so there is no trace of the rebated fuel.
  • End users that are losing their red diesel entitlement will need to make sure that they run down their existing stocks and do not purchase red diesel from 1 April 2022.
  • The government has recognized that some users such as data centres are holding large amounts of red diesel but may only use it for a few hours a year in case of emergency. So it has been decided that HMRC will investigate and decide if the user can provide enough evidence that they have not built up their stocks or taken red diesel after the rules changed.
  • As the price of red diesel is a lot lower compared to the average price of white diesel, users will see an increase in how much they spend on fuel
  • As white diesel is so much more expensive and also widely used by the public, it needs to be considered that a rise in fuel thefts may occur once the switch has been made, meaning those storing fuel on-site need to consider protecting their fuel, as well as controlling and monitoring its use amongst staff

Transport/Fleet and Plant Hire

These industries will no longer be able to fuel their vehicles on-site using red diesel, they must make the switch over to an alternative fuel. This will involve running down or removing red diesel from vehicles, machinery and/or fuel storage tanks. There’s a possibility that they will be able to sell back any excess stock of red diesel to fuel suppliers which will help towards funding the cost of replacing the fuel.

The cost of refuelling vehicles and machinery, or filling up storage tanks, will see an increase due to the difference in price between red diesel and alternative fuels such as white diesel. This will happen regardless of whether refuelling at a public petrol station or on-site using their own storage and dispensing equipment. One of the most important things that these industries need to consider is securing their site, any fuel storage tanks, and the vehicles or machinery such as diesel-powered chiller units on trucks, forklift trucks and mobile generators, to protect against theft, as well as unauthorized fuel dispensing

2. Engineers

As more industries will switch over from red diesel to alternative fuels, engineers will see an increase in jobs relating to fuel security and fuel management systems being required on-site or at business premises. This may require extra labour to implement these changes (depending on the size of the team), and extra training on products and installation (depending on the type of equipment being installed). Furthermore, it’s likely that you’ll also see an increase in call out jobs to assist with breakdowns, maintenance and further installs or changes to equipment.


 3. Fuel Suppliers

The increase in demand for white diesel and other alternative fuels that are more expensive might result in more customers contacting fuel suppliers about fuel security options and to find more information on how they can manage the fuel usage on their site. We believe that as industries are starting to switch over fuel suppliers may see a surge in enquiries for fuel management systems, gauging, fuel monitoring and security solutions. So, our technical and sales team will be on hand to support fuel suppliers offering expert product selection advice and helping their customers to find the right products that match their applications and requirements

With thanks to our supplier Centre Tank Services Limited


How secure are the diesel dispensing tanks ?

All the diesel dispensing tanks that we sell are bunded which is a term that literally means a `tank within a tank'. This is designed to keep the fuel safe in the very rare event should the inner tank split. The cabinet doors can be locked either with a key or in some instances the tank is supplied with a metal post which the customer can secure with their own padlock

Advanced diesel dispensing tanks can sometimes be offered or come with fuel management systems which would only allow authorized people with key fobs to dispense fuel

Can we install a diesel dispensing tank ?

No. We are not able to install a diesel dispensing tank but there are companies out there that are able to install, service & decommission old tanks. Please contact us for details

Do you sell gravity feed kits for the delivery of diesel fuel?

No, as an environmentally responsible supplier we do not supply these kits, due to the high risk of accidental damage / discharge associated with their use. Additionally, at many installations today their continued use is illegal. If you require a tank to store diesel fuel for vehicular use, we would advise you consider a Harlequin Fuel Station, or Fuel Point For BioDiesel applications, Harlequin BioFuel Stations are recommended for BioDiesel blends of up to B100. Alternatively, for connection to remote pedestal type dispensing units, Harlequin's BioBund range is ideal. Please note that all BioDiesel tanks supplied by Tanks.ie are suitable only for use with BioDiesel produced in accordance with European Standards.

What are the power requirements for mains powered diesel dispensing tanks ?

A single phase (domestic 240v mains) power supply is required and always recommended being connected to a Residual Current Device (RCD) fitted at the connection point to the power supply. All mains electrical installations must only be undertaken by a qualified electrician and must be inspected and tested regularly in accordance with statutory requirements. Alternatively an electrician can wire up to a standard 3 pin plug and would not affect warranty.

What liquids are diesel dispensing tanks suitable for storing and dispensing?

Diesel (D) to British Standard BS2869. Additionally, the diesel dispensing tanks we sell are also suitable for the storage and dispensing of Bio-Diesel with a bio-element of up to 5% concentration.

Can I store and dispense Kerosene (C1/C2) from a diesel dispensing tank ?

No. The pumps and ancillary equipment fitted to these products are suitable only for use with Diesel. Dispensing a non-approved fuel from this equipment could result in serious injury or death.

Are the flow meters fitted (if fitted as standard or as an upgrade) to diesel dispensing tanks suitable for the resale of fuel?

No. Any equipment that is required to be sold would require a Weights & Measures certificate. All the diesel dispensing tanks we sell do not have certified equipment

Are batteries supplied as standard with 12v equipped pumps on the diesel dispensing tanks ?

No. The 12v pumps would come supplied with battery cables and crocodile clips to connect to a battery outside of the tank. We are unable to provide batteries.

Are diesel dispensing tanks suitable for dispensing 'Adblue'?

No. These tanks would not have the correct type of pump and AdBlue solution requires stainless steel connectors which are not used in diesel tanks


Does the tank require any assembly after delivery ?

No. The diesel dispensing tanks that we sell, excluding the CEMO UNI & MULTI tank range, are assembled at the factory. Once delivered, the customer simply positions the tank, connects to the electrical supply and fill with diesel and the tank is ready to use

Hot Water Cylinders


How Does a Hot Water Cylinder work?

Most hot water cylinders are heated by an external heat source such as a gas boiler or heat pump. The hot water is heated by the heat source and then travels through a copper coil in the hot water tank. The heat is then transferred from the from the external heat source to the water inside the hot water tank which is then connected to a tap or shower outlet.

How do I know if my heating system is a vented or unvented system?

The main differences between a vented and an unvented system is the way the water supply works. With vented or “open” systems, the water supply comes from a cold water tank in the loft. This then uses gravity to carry the water via a “vent pipe” to the hot water cylinder. The cylinder can be copper or stainless steel, and usually lives in an airing cupboard. Because heated water expands, there needs to be somewhere for the expanded hot water to go. In the case of vented systems, the excess water will push back up the vent pipe and back into the tank in the loft.

With unvented systems, the water supply comes directly from the mains water. In the case of unvented systems, when the heated water expands, the expanded water goes into either a separate external expansion vessel (usually installed above the hot water cylinder), or the hot water cylinder itself has an internal expansion vessel. You’ll hear this referred to as a “bubble top” cylinder. As with vented cylinders, the cylinder can be copper or stainless steel, and usually lives in an airing cupboard.

What hot water cylinder do I need for my heating source?

When the only option for the property is to heat the cylinder electrically through an immersion heater, you need to select a “direct” cylinder. When you have a conventional boiler as a heat source, you need to select an “indirect” cylinder. When the property has rentable heat sources available, you need to select either a “solar indirect” or “heat pump” cylinder. Solar indirect cylinders feature two heat exchanger coils, one for connecting to the solar heat source and the other for connecting to a conventional boiler for when insufficient solar energy is available.
When dealing with any unregulated heat source or there are multiple heat sources available, a “thermal store” will usually provide the best solution.

What size hot water cylinder do I need?

For those not familiar with hot water storage, it is important to remember it is usually held at about 60°C, but is intended to be mixed with cold water down to a usable temperature. A bath using 100 litres of hot water at 40°C actually only equates to 60 litres at 60°C. A shower can use 18 litres of hot water per minute at 40°C, which is only 11 litres at 60°C.
The following average consumption levels of hot water (40°C) per person per day can be used as a guide:

  • Low consumption = 20–30 litres
  • Average consumption = 30–50 litres
  • High consumption = 50–70 litres

What if I can’t fit a standard hot water cylinder in my airing cupboard?

With a smaller footprint to height ratio, slimline cylinders can often allow you to get through those narrow loft hatches or fit the cylinder in a tight airing cupboard. However, you will be compromising on the cylinders’ energy efficiency slightly, as tall cylinders such as these lose more heat than shorter fatter cylinders.
Another space-saving solution, a horizontal cylinder allows you to maintain cylinder capacity in situations where height restrictions apply. However, you should be aware horizontal cylinders are marginally less energy efficient with slightly higher heat loss.


Fuel Pumps

What is the Best Diesel Transfer Pump?

There are various types of diesel transfer pumps available depending on the application and the volume of fuel you are pumping. For large volumes of fuel, there are diesel pumps integrated into fuel management systems, so you can track your fuel consumption. 

If you would like our advice on choosing the correct diesel pump, then please get in touch with our friendly team today.

For links to our fuel management systems please click Fuel Management Systems

What is the difference between 12V and 230V?

12v pumps tend to be more popular for people who are working more remote or on the travel where mains power isnt an option, These style of pumps come with 2 crocodile clips that attached onto a power source such as a car battery. 230V is more popular for use with static tanks in a working yard or a farm (for example). They tend to come with a 3 pin caravan plug or a 3 pin UK domestic plug.

What pump do I need?

With a large range of pumps we can offer it may be difficult to know where to begin. Because the pumps have different flow rates and this can impact your choice especially if you already have a nozzle or hose already on site. We recommend if you are unsure to give us a call on 01643704328 or email us on [email protected] and we can assist you in your search.

What is the lead time for the pumps?

We try to keep our lead times all up to date and in a ever changing industry with high demand we cant always guarantee that we have every pump in stock. If the website doesn’t advertise a lead time we suggest popping on to the online chat, giving us a call or email just to double check and we can advise of the currently lead time.

Can I use a Diesel Pump to Transfer Petrol?

No, to transfer petrol you must use an ATEX rated pump which is safe to use in an explosive atmosphere. There are strict guidelines that must be followed in an areas where flamible substances are stored. 

To learn more about the ATEX Directives go to the HSE's website here

One of our Atex Rated Pumps is the Piusi EX50 Atex Pump

How Does a Fuel Transfer Pump Work?

A fuel transfer pump works simple by pumping fuel such as diesel or kerosene from one tank or container to another. Some diesel transfer pumps are rotary vane pumps, others are gear pumps. Electric diesel transfer pumps can be purchased in 12 volt, 24 volt, 230 volt and in ac and dc versions. Some diesel transfer pumps can also be battery operated for remote use.



How do I safely fill an IBC?

To safely fill an IBC first make sure that the pallet, cage and bottle and valve are suitable for use with the intended product. Ensure that the valve is securely tighten to the inner bottle and that the valve is closed and that the drip cap is secured and tightened. Check that the inside of the bottle is clean. When hot  filling product  do not  exceed 65°C. When bottom  filling make sure that  the vents are functioning correctly or open the top cap.  Do not over fill the IBC.  After filling, if the product has a UN number, ensure that the lid seal is correctly  positioned and tighten the screw cap to 70-80 Newton/Meters.

How do I transport an IBC safely?

Do not lift IBCs from the top frame. Ensure that the fork truck tines are fully inserted under the IBC before lifting. Ensure that the vehicle floor is in good condition and free of all nails etc. that could puncture the IBC. Always transport IBCs with the correct labelling attached to the ID Plate.

Always secure IBCs to prevent possible movement during transit.


Can the IBC's (intermediate bulk containers) be stacked?

Yes, depending on the pallet type, our IBCs can be stacked as follows whether empty or full:

MX IBCs - with metal or plastic pallets - Up to 4 High (with a maximum SG of 1.6)

SX IBCs - with metal pallets - Up to 4 High (with a maximum SG of 1.6)

LX IBCs - with wooden or plastic pallets - Up to 3 High (with a maximum SG of 1.4)